Our Contacts

Get in Touch.

Our Address

20 Hewett Avenue, Epping 2

Cape Town, South Africa

Our Email

info@mangomoon.co.za

Our Phone

+27 (021) 788 5337

Contact Form

Drop Us a Line.

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    Most Popular Questions.

    When can I expect my order?

    • Branded orders Take 7 - 10 working days in production, this is the estimated time for completion of your job at the JHB branding houses.
      Please note we count day 1 as the day that you Approve your layout, not the day payment is made.
    • Unbranded orders will take between 2 and 5 working days, depending on where we are delivering to.

    Can I bring items to you to brand?

    • Unfortunately this is not a service we offer. We only brand on items that we supply.
    • We have tried and tested all branding options on our items, we know what works to get you the best results.

    How do I go about getting a quote?

    • Online - Get A Quote button on the navigation bar
    • Call us
    • Email us

    What information should I provide when requesting a quote?

    Here is the info you might need to have on hand when requesting information about your project:

    • Your company name
    • Your budget (if you have one established)
    • Target delivery date
    • Describe the product you are looking for
    • Quantity (by size if applicable)
    • Color
    • Decoration method
    • Decoration placement
    • Logo assets or relevant artwork (Adobe Illustrator (.ai), EPS (.eps), or PDF (.pdf) format)
    Not sure how many you’ll need yet? Don’t know which decoration method will look best? We are here to help. Our brand experts can help talk you through your needs and goals how we can best achieve them within your budget and timeline.

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    Do you only supply companies or are you able to supply individuals as well?

    We supply everyone, whether you are a company or a private individual, we will happily help source products for you.

    What are your general lead times?

    Our average lead time for branded orders is between 3 – 5 working days, after artwork approval. Lead times will depend on the branding type, quantity and production method used. Please confirm the lead time with your Account Manager before placing your order. If you need an item faster than the lead time indicated then please contact your Account Manager – we love a challenge and will be happy to help!

    Can I cancel my order?

    Yes, however, cancellation fees may apply. The fees will vary depending on at what stage the order is at. Cancellation is not possible once products have been branded.

    Can the product I choose affect the appearance of my logo?

    Yes, the texture, product material and background colour of a product can affect the resulting appearance or colour of a logo. It is always best to ask for a branded sample before going ahead with the main order. Please speak to your account manager to arrange this.